Faced with bronce generated by the project operators to end unlimited Internet packages fixed, two questions remain suspens.Premièrement, who are these "netgoinfres" very heavy users of Internet operators that want coach? Opinions differ. "These are 5 to 10% of consumers who use 80% of the bandwidth. They are found in all countries. The population is fairly limited, "says Yves Le Mouël, Director General of the Federation of Telecom.
In Focus: the "geek" who downloads movies and massive music, spends time on YouTube and Dailymotion. "They are also SMEs with a standard Internet connection and download all day, they are hotels or student residences," said an executive at one operator.
David Charles, president and founder of MVNO Prixtel, but rather the fault of television over the Internet.Growing, it smoothly, he said, the networks. "If we want to free up bandwidth, it must be stopped. The TV is made to switch to TNT, especially since the state has paid dearly for the setting up in France. "
Edouard Barreiro, association UFC-Que Choisir, goes further. For him, "the netgoinfres, these are all of us." "During the day fixed networks are not busy. But they explode in the evening when everyone comes home from work, watch movies, videos, updates made its Apple … We all do the same thing at the same time, he says.Talking netgloutons is an excuse not to make the investments. "
Amend contracts
Operators deny it, but if they decided to go into action, could they change the current contracts? "Yes, it's Chatel law: an operator can easily change its offer, but the client is then free to go free, as was the case during the episode of the VAT," said Edouard Barreiro. Clearly, either the consumer accepts the new conditions, it is part.
But leave her Internet provider is not as easy as changing mobile operator. First, we must do without the Internet for about two weeks. Second, number portability works well on mobile remains fragile on the set. "Things are going well when you leave France Telecom to another operator.But when we leave SFR example, sometimes you lose his number, "said Edouard Barreiro. Finally, it must also return the box and be reimbursed for the possible bond. Not so simple!
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